St. Charles Website User Survey Results from 2004

5 PM Vigil on Saturday	11.9%	(12)
7:30 AM on Sunday	3.0%	(3)
9 AM on Sunday	16.8%	(17)
11 AM on Sunday	34.7%	(35)
1 PM on Sunday		(0)
6 PM on Sunday	23.8%	(24)
Usually attend Mass elsewhere	7.9%	(8)
Don't generally attend anywhere	2.0%	(2)
TOTAL	100.0%	101

This distribution is similar to attendance for Masses in English.

Under 20	1.0%	(1)
20s	24.8%	(25)
30s	30.7%	(31)
40s	15.8%	(16)
50s	12.9%	(13)
60s	11.9%	(12)
70 or better	2.0%	(2)
None of your darn business	1.0%	(1)
TOTAL	100.0%	101

Parish website users do not reflect the lower and upper ranges of parishioners.

Neighborhood A/B (landmarks are Iwo Jima and Courthouse)	10.9%	(11)
Neighborhood C (landmark is St. Charles)	6.9%	(7)
Neighborhood D (landmark is Arlington Central Library)	6.9%	(7)
Neighborhood E (landmark is Arlington Arts Center)	4.0%	(4)
Neighborhood F (everywhere else)	51.5%	(52)
Not sure	5.9%	(6)
Not a member of any St. Charles Neighborhood	13.9%	(14)
TOTAL	100.0%	101

Neighborhood F makes up a similar percentage of parishioners as participated in the survey.

Yes	41.6%	(42)
No	58.4%	(59)
TOTAL	100.0%	101

In 2003, most respondents reported volunteering at St. Charles . This year, most respondents do not volunteer at St. Charles. However, event planners often assume that most parishioners do volunteer because the planners are surrounded by volunteers.

Once a day or more	5.0%	(5)
One or more times a week	27.7%	(28)
A few times a month	35.6%	(36)
Once a month or less	25.7%	(26)
This is my first time	5.9%	(6)
TOTAL	100.0%	101

These results form a bell curve similar to last year and suggest that an announcement on the home page for a couple of weeks will reach the majority of visitors.

Yes, to look up an event.	63.4%	(64)
Yes, to request a room reservation online.	4.0%	(4)
Yes, to see the list of highlighted events from the Parish Council.	13.9%	(14)
No.	31.7%	(32)
Didn't know I could request a room online.	8.9%	(9)
Didn't know a list of highlighted events was available.	5.9%	(6)

This question was to evaluate the previous online calendar and scheduler, which has since been replaced.

7. [Optional] What would you like to see added to the site or changed? Or any other comments for the Web Team?

A Senior's Section...maybe where seniors could tell other seniors about events available.

Homilies (even summaries or outlines) from Fr. Mendez and Fr. Whitestone;

Favorable responses
I do not often use our church's website--however, when I do need a piece of info it's been very helpful. Thank you for keeping this website up-to-date.

Congratulation on having the best, most informative web site of any parish in the diocese! (I've looked at, or tried to look up, many) Especially love the celebrant's schedule.

THANKS FOR ALL YOU ALL DO! IT IS AN UNBELIEVABLY VALUABLE MINISTRY!!

Excellent Site! Thanks for all you do.
great web site! I like being able to read Father Creedon's homilies online and I like the celebrant's schedule being available.

I am very impressed. This is the best parish web site I've seen in the Diocese of ARlington. Information is up to date and easy to read. I think you are doing a good job.

The Web Team runs a good, easily navigable site. We've used it for everything from the celebrant's schedule to the links for daily readings during Lent. The annual survey is a good idea, and should be retained.

This is great website. very useful. thank you so much for your work.

You are doing great. In selecting a parish, I found that the quality of the web site was a good indicator of the caliber of the parish.

The team really has done a good job. I really enjoyed the April Fool's version of the site.

I think you folks do a great job! I am new to the parish and I can find out just about anything I need through the site.